After 30+ years in the business, I'm sharing my knowledge and experience with homeowners who want to choose wisely, avoid scams and get qualified installs from a reputable dealer.
"How To Choose New Flooring Like A Pro"
How To Care for Your New Carpet?
How often should I have my Carpets Cleaned?
You must follow your carpet manufacturer's carpet cleaning and maintenance guidelines to the letter if you want to keep your new carpet warranty in force. You should hire a professional to clean your carpets every 12 to 18 months, or as required by your new carpet warranty, whether you think your carpet is dirty or not.
Always Keep All Your Original Carpet Cleaning Sales Receipts!
You may be asked to show proof of professional carpet cleanings as required by your new carpet warranty. Read your carpet warranty and follow the carpet maintenance suggestions to the letter.
This is how you can make sure your carpet lasts as long as possible! Spot clean as necessary and use approved carpet cleaning products. Need a Reputable Carpet Cleaner? Check out my free Carpet Cleaning Service Directory
New Carpet Warranty Requirements
Make sure you know which warranties apply to your particular carpet. Warranty limits are usually posted on the backs of samples in the store at the time of purchase. It is your responsibility to know which warranties apply to your specific carpet and obtain a copy for your review and records.
Hire a Certified Carpet Cleaner?
Costs can vary greatly and hiring the company with the lowest price may not be the smartest way to go.
Watch out for carpet cleaning companies that have low-cost specials that sound too good to be true.
You don't want to hire a inexperienced carpet cleaner that will do more harm than good. Excessive soaking of the carpet and padding can ruin any carpet and cause mold and mildew to grow if the carpet takes too long to dry.
A bad carpet cleaning job can easily void your carpet warranty too and ruin even the most expensive carpets! Should I Buy New Carpet or Have My Old Carpet Cleaned?
Carpet Cleaning Certification
When searching for a certified carpet cleaning service look for these seals of compliance. The two organizations I trust most are; The Institute of Inspection, Cleaning and Restoration Certification (IICRC), and The Carpet and Rug Institute (CRI).
There are other ways carpet cleaning businesses can be certified or properly trained in some alternative method. You just want to steer clear of those carpet cleaning companies who's help wanted ads say Start Today! No Experience Necessary.
Why is Vacuuming so Important?
Proper maintenance is the key to keeping your carpet looking like-new longer! Most carpets don't wear out, they ugly-out! This is the common description for a carpet fiber that loses it's shine. Once your carpet fibers lose their shine, they start to look dull. Then, your new carpet start to look worn out.
Unfortunately, there is nothing you can do to make your ugly looking, dull carpet look like new again. Dirt and grime is one of the key reasons that carpet fibers lose their shine. The dirt and grime that grind into the carpet pile is the cause of the loss of carpet shine. Proper maintenance is the key to keeping your carpet looking like new longer!
How Often Should I Vacuum My Carpet?
How many people live in your home? Four? Then you should vacuum your new carpet about four times a week! Some folks need to vacuum everyday! More people and more pets means more vacuuming for your new carpet. Want your carpet to keep looking like new longer? Then you should vacuum more often. You can't vacuum too much!
More vacuuming may be necessary if you:
Having any of these 8 factors mean you should be vacuuming practically everyday. But vacuuming everyday won't help if you don't have a good quality vacuum or if your vacuum is not operating at it's peak efficiency. What does your new carpet warranty say about carpet vacuums?
Abrasion: The main cause of carpet wear
The effects of abrasion is most obvious on stairs, down the hallways or other high- traffic lanes. Carpet fibers can only tolerate a certain amount of abrasion before they show the effects.
While diligent vacuuming won't undo damage caused by active kids, it will help reduce the damaging effects by removing the majority of gritty abrasive sand-like dirt and debris.
If your vacuum is not doing a good enough job, the dirt that penetrates the nap of your carpet will begin grinding away at the fibers.
This leads to dulling of the color and matting and crushing of the pile, which in turn makes your carpet look worn out faster, and once your carpet starts to lose it's shine and look dingy, nothing can be done to make it regain it's original like-new shiny appearance.
There's more to maintaining your carpet than just dealing with the problem of grit, dirt and dust penetrating the nap of your carpet, small children and active teens can significantly increase the daily wear and tear on your carpets.
Running, jumping, dancing, playing with hoola-hoops and other common busy activities are very damaging to the carpet pile. Rigorous activities help grind and force dirt and abrasives deep into the nap, often too deep for older or less-powerful vacuums to remove.
This is why having a good quality vacuum with a beater bar and enough suction power is so important.
Filing a Carpet Warranty Claim
To initiate a valid carpet warranty claim, you should notify your carpet retailer in writing. Describe your concerns and if possible provide photos or other documentation and include a copy of your sales invoice and receipts for required periodic professional cleanings.
Your carpet retailer will arrange a convenient time to come to your home and investigate your claim and attempt to satisfy your concerns.
Sometimes it is an easy fix. More often they will need to notify the original installer or the carpet manufacturer as they deem necessary to satisfy your complaint. They will in turn, come to your home to try to determine who may responsible for addressing your concerns and hopefully provide a satisfactory resolution.
If you bought carpet from Home Depot or Lowe's Carpet you may have to contact the carpet manufacturer or carpet installer yourself to seek a remedy to your problems or concerns. Big Box carpet retailers are quick to take your money but have limited customer service after the sale. Here is my List of Carpet Mill Websites and their contact information.
Have you read your manufacturer's new carpet warranty? It's an eye opening experience! Every manufacturer has their carpet warranty worded a little bit different so be sure to read the full warranty for the carpet you are considering... before you buy. Carpet Stain Warranties